Maintenance Requests

We hope everything is going well for you. But if you encounter any problems or concerns, please let us know by logging into your TurboTenant portal.

PLEASE NOTE: If you are experiencing an emergency situation (such as flooding),
please call 423-217-5077 ASAP.

IF YOU ARE EXPERIENCING A FIRE, PLEASE CALL 911.

Please DO NOT call or text after 6pm with a non-emergency situation.
Please use the TurboTenant portal instead, or call 423-391-6007 in the morning. Thank you!

NON-EMERGENCY SITUATIONS:

  • Heat and air issues (uncomfortable, but not emergency)
  • Clogged toilet (stop flushing, call us in the AM)
  • Kitchen appliance that is not working
  • Doors, windows, etc that have been damaged (unless it poses a security risk, this is minor)
  • A small/light drip under the sink (put a bowl, call us in the AM)